CRM Customer Relationship Management

CRM Customer Manager System

Increasing the conversion of your registers, automate tasks, analyze commercial results and marketing campaigns results.

CRM is a software that mark a work procedure for that the commercials of your center improve their work quality, so they can do the sale instead of doing administrative tasks. This improves the conversion of the contacts in registers.

CRM Benefits for Centers:

Potential students:

• They will receive a best service, and never will be without a commercial answer.
• They will be comfortable in a global market that don’t individualize.

Salesperson.

• The salesperson will have control about their work.
• They will save time in administrative management.
• The programme structure will help them to send more and to be more motivated.

The salesperson and marketing responsible:

You will have complete control about the sales states in real time:

• Sales that have been made
• What actions are been made for every sale (mails, calls...)

You will have control from everywhere of the world about each salesman or all the network.

The Center:

• It will improve the image of your center
• It will improve the number of students
• The salesmen and marketing responsibles will be more secure to make decisions.
• The marketing investments will have best ROI’s

Users CRM tools

• Planning of events and states by the Manager
• Classification of people by states
• Unified register of all events by person
• Programming and classification of events by user
• Mails openings and last data of reading
• Activities Agenda
• Classification of tracking states
• Classification of finished states
• Re-send of autorepky in one click
• Send of mail to each person in one click
• Call by Skype to each person in one click.
• Advanced Filter of search and link with the emailer
• General statistics by data.

Manager Tools CRM:

• Planning of events and states by user
• Distribution of work burden by user
• Configuration of events
• Configuration of states.
• General Statistics
• Statistics by salesperson
• Configuration of post-it